Mixo App — Privacy Policy

Learn how Mixo App collects, uses, and protects your personal information. This Privacy Policy explains the types of data we collect, why we collect it, how we use it to improve your experience, and the choices you have to control your privacy. Transparency, security, and respect for your rights are at the core of our commitment.

1. Introduction

Mixo (the “App”) is a video collage creation app that lets you combine photos and videos into short, shareable collages and exports. We respect your privacy. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the choices you have.

2. Data We Collect

Media You Choose: If you grant access, we may process photos and videos you select from your device library to create collages and exports. Your selected media is handled on your device unless you explicitly upload or share it.
Account Data (optional): If you create an account, we may collect your email address and basic profile details.
Usage Data: We may collect anonymized information about how you use the App (e.g., feature interactions, session duration) to improve the experience.
Device & Diagnostics Data: Device model, OS version, app version, and crash/diagnostic data may be collected to troubleshoot issues and improve reliability.
In-App Purchases: Apple processes payments; we do not store your payment card details.

3. How We Use Data

To provide core features such as creating video collages, applying templates/effects, and exporting your content.
To improve performance, quality, and stability (e.g., analytics and crash reporting).
To process subscriptions and purchases via Apple’s App Store.
To send optional notifications (if you enable them in system settings).
To comply with legal obligations.

4. Data Sharing

We do not sell your personal data. We may share limited data with service providers strictly to operate and improve the App (for example, analytics and crash reporting). Apple also processes in-app purchases and subscriptions.

5. Analytics

We may use privacy-friendly analytics (for example, Firebase Analytics) to understand how the App is used and to improve features and stability. Where applicable, you can manage analytics permissions in your device settings.

6. Data Retention

We retain data only as long as necessary to provide the App and fulfill legal obligations. You may request data deletion by contacting us.

7. Security

We take reasonable technical and organizational measures to protect your data. However, no system can be completely secure.

8. Children’s Privacy

The App is not intended for children under 13. Users under 16 in the EU/EEA may require parental consent under applicable laws.

9. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. Contact us to exercise these rights.

10. Changes

We may update this Privacy Policy from time to time. If significant changes are made, we will notify users via the App or App Store listing.

11. Contact

If you have any questions, please contact us via the contact form.